This is a plain-language pilot policy, not legal advice.

Terms of Service

Last updated 10 November 2026

Who we are

Agentlane is a pilot service run by the Agentlane pilot operator, based in Switzerland. These terms apply when you use the Agentlane website, the Studio workspace, a public business page, or the public tools that AI assistants use to read offers and send enquiries.

What Agentlane does

Agentlane helps a business make the prices on its own website readable by AI assistants, such as ChatGPT or Claude. In short:

• You paste your website. We read its public pages (we respect robots.txt, and we read at most 12 pages). We do not guess a currency or a price unit that the page does not state.
• We suggest draft offers. You review them, fix anything that is wrong, and approve what may be shown. Editing an offer withdraws its approval.
• When you press “Go live”, we publish a public page for your business, plus machine-readable files (llms.txt, JSON-LD, a signed catalogue) and a public MCP endpoint. These show only offers you have approved and that are still current.
• About every six hours we re-check imported, approved prices against the source page. If a price is no longer on that page, we pause the offer so it is no longer public. Prices you typed in yourself are not checked this way.
• AI assistants and people can send an enquiry. It is stored in your Studio inbox. Nothing is booked, held or charged.

Proving the website is yours

Before a page can go live, you must prove that you control the website it describes, by adding a code we give you to that website (a text file at /.well-known/agentlane.txt, or a meta tag on the home page) and pressing Check. Pages that have not passed this check are not published to the public, to search engines or to AI assistants. Phone and WhatsApp buttons appear only on pages that passed the check, and are hidden again if you change a number until you check again. Confirmation by email at your website’s own address is not available yet.

Your workspace

To use Studio you create a workspace. We show you an owner key once. Only a hash of that key is stored. Keep the key safe: it is how you sign back in, unless you later confirm an email for a sign-in link (email sign-in is only available when email sending is set up).

When you sign in, we set a session cookie so you stay signed in for 30 days, or until you sign out. You are responsible for anyone who uses your key or your signed-in session.

Your responsibilities

You must only add a website that you own or are allowed to represent. You are responsible for your business name, offers, prices, descriptions, and for every reply you send to a customer.

Offers must be lawful, accurate and not misleading. You should only approve a price that really appears on your site, or that you have entered yourself and checked. You decide whether to go live, take a listing offline, or pause an offer.

If you add a notification email or a WhatsApp number, you confirm that you are allowed to use it. A phone or WhatsApp number you save appears on your public page and catalogue only if you choose to show it and your website has been checked. Agentlane does not send paid messages and does not send messages on your behalf.

What we do not do

• We never confirm a booking, hold a place, or take payment from an end customer. An enquiry is only a message. The business is responsible for availability, the final price, and the reply.
• We do not guarantee that any AI assistant will find, show or use your listing. Agents usually need to be pointed at your public page, MCP address or llms.txt.
• We do not guarantee that every price on every website will be found. Some pages (for example pages that only show prices after they run their own scripts, or unusual layouts) may need you to add offers by hand.
• The service may change, be interrupted, or be withdrawn as this is a pilot.

Enquiries

An enquiry includes the sender’s name, email, preferred date, number of people, any quantity or notes they add, and the offer they asked about. You see this in your Studio inbox. If you have confirmed a notification email and email sending is set up, we also try to email it to you.

You must handle enquiry data with care and use it only to reply to that request, unless the person agrees to more. Enquiries are deleted from Agentlane after 12 months, so keep your own copy if you need one. Links in an enquiry note are removed from the copy we email to you. Treat any link you receive from a stranger with care.

Payment

Agentlane is currently a free pilot. We do not charge you today, and we do not take payment from your customers.

If paid plans are introduced, we will tell you first. You will be charged only after you agree. You will be able to cancel at any time. Until then, nothing in these terms asks you to pay a subscription.

Acceptable use

Do not use Agentlane to break the law, harm anyone, or misuse the service. In particular, do not:

• publish offers you are not allowed to sell, or content that is illegal, hateful or deceptive;
• try to read or attack other people’s workspaces, or overwhelm the service;
• use the importer in a way that ignores a site’s robots.txt or targets pages you are not allowed to fetch;
• submit false enquiries, or use someone else’s name or contact details without permission;
• claim a website that is not yours, or copy another business’s prices.

Every public page has a “Report this page” link. Reports are stored. When several independent reports arrive, we pause the page until we have looked at it. A paused page cannot be switched back on by its owner. If you think a page was paused wrongly, contact us through the Support page.

We may pause a listing, a workspace or access to the service if we reasonably believe these terms are being broken, or to protect the service or other people.

Changes, availability and ending use

We may update these terms. The date at the top will change, and the new terms will apply from then. If a change is significant, we will try to give reasonable notice, for example by a note in Studio or on the website.

You can take a listing offline at any time in Studio. You can delete your account and all its data yourself at any time: open Settings in Studio and press “Delete my account and data”. We also delete enquiries after 12 months. Details, including how long other data is kept, are in the Privacy Policy. Anyone else can send a data request from that page. We may end the pilot or your access with reasonable notice, or sooner if we must do so for legal or security reasons.

Liability

The pilot is provided as it is. We work carefully, but we do not promise uninterrupted service, complete extraction of every website, or any particular number of customers or enquiries.

We are not responsible for a business’s offers, prices, availability or replies, or for whether an AI assistant finds a listing, or for anything a customer and a business agree between themselves.

Where Swiss law allows us to limit our liability, it is limited to the amount you have paid us for Agentlane in the twelve months before the claim (currently zero, while the pilot is free). This limit does not apply where Swiss law does not allow a limit, for example in cases of intent or gross negligence, or for injury to life or health.

Governing law

These terms are governed by the laws of Switzerland. The courts of Switzerland have jurisdiction. If you are a consumer and the law of your country gives you the right to use the courts there, that right is not taken away.

Contact

Questions about these terms: see the Support page. Our Privacy Policy explains how we handle personal data.